Shipping Policy – SMT Foods

At SMT Foods, we are committed to delivering your orders safely and on time. This Shipping Policy explains our delivery process, timelines, and related terms.

1. Shipping Coverage

• We currently deliver across major cities and towns in India.

• For remote or out-of-service areas, delivery timelines may vary or may not be available.

2. Delivery Timelines

• Orders are usually processed and shipped within 1–2 business days after confirmation.

• Standard delivery time is 3–7 working days, depending on your location.

• Delays may occur due to unforeseen circumstances such as weather, courier delays, or holidays.

3. Shipping Charges

• Shipping charges (if any) will be displayed at checkout.

• Free shipping may be offered on orders above a certain amount (as per ongoing offers or promotions).

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/email.

• You can track your order through our courier partner’s website.

5. Delivery Attempts

• Our courier partners will attempt delivery at the address provided.

• If the delivery fails due to an incorrect address, unavailability, or wrong contact details, SMT Foods will not be responsible.

• Additional charges may apply for re-delivery in such cases.

6. International Shipping

• Currently, we deliver only within India. For international bulk orders, please contact us directly.

7. Damaged or Missing Items

• If your order arrives damaged, missing, or incorrect, please notify us within 48 hours of delivery with photos and order details.

• We will arrange a replacement or refund as per our Refund & Return Policy.

8. Contact Us

For queries regarding shipping, please reach out to:

SMT Foods
📞 Phone: 7004837296
✉️ Email: Samsunny1819@gmail.com