Terms & Conditions – SMT Foods

Welcome to SMT Foods. By accessing or purchasing from our website, products, or services, you agree to comply with the following Terms & Conditions. Please read them carefully. This website is owned by Shyam Makhana Traders.

1. General

These terms apply to all purchases made from SMT Foods.
By placing an order, you accept our Terms & Conditions, Privacy Policy, and Refund & Return Policy.

2. Products

We strive to provide accurate descriptions, images, and details of our products.
However, actual product packaging, size, or appearance may vary slightly from the images shown.
All products are subject to availability.

3. Orders & Payments

Orders are confirmed only after successful payment.
We accept payments through secure methods, including UPI, Debit/Credit Cards, Net Banking, and Wallets.
SMT Foods is not responsible for delays or failures caused by third-party payment gateways.

4. Shipping & Delivery

Delivery timelines depend on your location and will be communicated at the time of order.
We are not liable for delays caused by courier partners or unforeseen circumstances.
Customers must provide accurate delivery details; SMT Foods will not be responsible for failed deliveries due to incorrect addresses or contact information.

5. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.
Refunds will be initiated within 5–7 working days once the returned product is verified.
For Approved returns, we will deliver the replacement product within 5-7 business days.

6. Cancellations

Orders can be cancelled before shipment.
Once shipped, cancellation is not possible, but you may opt for a return as per policy.

7. Limitation of Liability

SMT Foods shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products.
Consumption of food products is at the customer’s discretion, and we advise checking product details before use.

8. Intellectual Property

All logos, branding, product images, and content on our website are the property of SMT Foods.
Unauthorized use, reproduction, or distribution is prohibited.

9. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Katihar.

10. Contact Us

For queries regarding these Terms & Conditions, you can reach us at:

SMT Foods
📞 Phone: 7004837296
✉️ Email: Samsunny1819@gmail.com